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Customer Service
AMBT would like us to use 1-866-765-2628 for Service, Email and Conversion Customer Support.  Please identify yourself as an SEV member and that you would like assistance.  I have found that an email to SEV@ambt.net  may work even better. 

The 419-824-5802 rings in to the Order Center and  can be used for Sales Information.  Having these two numbers will assist us in getting to the correct person sooner. 

Hours for customer service are Monday thru Friday from 8 am to 8 pm.  This is the 1-866-765-2628. For any telephone emergencies or technical support, they may call 1-866-770-2628.  At this number, please to leave a very DETAILED message.  AMBT techs will get back to you within a 2 hour period.  Again, leave your number and an alternative number.  This allows the techs time to research any problem the customer has and attempt to resolve it.

Thank you for your support,

Mike Tansey

SPAM Update

American Broadband is happy to announce Mailguard,  a new web-based interface and management system that gives end-users control over how their mail is processed by virus scanners and spam filters.  Please go to mailguard.ambt.net  and login. Be sure to login using your v=complete mail address. eg username@sev.org.  Also take the time to read through the help files.  You will find this to be a powerful, yet easy to use tool to help reduce your unwanted spam.

Features

User-Oriented Quarantine Management

  • Users can manage their own content filtering settings

  • Users can maintain their own whitelists and blacklists

  • Lets users see a list of their quarantined spam, sorted by score

  • Lets users see a list of their quarantined viruses, sorted by date

  • Users can view text or HTML contents of quarantined mail in decoded or raw form in a "safe" mail viewer

  • Users can rescue quarantined items to have them redelivered, delete them, or confirm them as spam

Please take a look and thanks for your support of the SEV,

Mike Tansey.

Customer Service
AMBT would like us to use 1-866-765-2628 for Email and Conversion Customer Support.  Please identify yourself as an SEV member and that you would like assistance.

The 419-824-5802 rings in to the Order Center and  can be used for Sales Information.  Having these two numbers will assist us in getting to the correct person sooner. 

Thank you for your support,

Mike Tansey

SEV Customer Service
at American Broadband and Telecommunications
1-866-765-2628 for Service
419-824-5802 Order Center

 
 

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