Sylvania Electronic Village News

Check out the Community Issues Page A new site about the SAJRD levy is up. Take a look and get involved.

American Broadband & Telecom is committed to delivering the best service possible. We are in the process of upgrading our mail system to allow for more data storage and faster response times as well as redundancy in the event of a system failure. While we are making this upgrade happen, we are constantly being bombarded with spam, viruses and other illegitimate mail that makes the entire process take longer and create unforeseen obstacles slowing down the whole process. In addition, we are constantly adding more filters to help reduce the amount of spam/viruses that our customers are subjected to. Since this is a public network, there is little that we can do to bar these constant attacks other than performing the upgrades that we are currently working on.

We are currently processing about 1 million emails per day of which 85% of those are spam, viruses or other junk email.

SPAM Update

American Broadband is happy to announce Mailguard, a new web-based interface and management system that gives end-users control over how their mail is processed by virus scanners and spam filters. Please go to mailguard.ambt.net and login. Be sure to login using your v=complete mail address. eg username@sev.org. Also take the time to read through the help files. You will find this to be a powerful, yet easy to use tool to help reduce your unwanted spam.

Features
User-Oriented Quarantine Management

Users can manage their own content filtering settings
Users can maintain their own whitelists and blacklists
Lets users see a list of their quarantined spam, sorted by score
Lets users see a list of their quarantined viruses, sorted by date
Users can view text or HTML contents of quarantined mail in decoded or raw form in a "safe" mail viewer
Users can rescue quarantined items to have them redelivered, delete them, or confirm them as spam

DIAL-UP USERS
For those members who have switched from Buckeye-Access dial-up to American Broadband dial-up, I wanted to make sure you have the local access numbers and login procedures. A disc is being mailed to all dial-up customers. This disc has all the world-wide access numbers. But. in case you have not received it yet, these numbers will get you on-line.

Login is your primary email address, and be sure to use the full address: email@sev.org

Webmail
We have had a few question about whether we will have Webmail on Feb 1st. Yes, we will. The official address of the Webmail server is webmail.sev.org.

Webmail login is different that what we have been used to. The login will be username@sev.org. The old server did not require the @sev.org. This new one does. The password will be whatever you sent to us for programming.

We have been programming all the email addresses that we have been sent. However, there are many members that have sent their email addresses, but never sent the passwords. I'm sure that we may have made a few errors, bur we have tried to be careful as we typed the information in. On Feb 1, if your login does not work, please call support at 419-824-5802.

With the number of members that have not sent us their information, our customer service personnel will be very busy. Please be patient.

We have had a couple members express concern that there is a 1-year End-User Agreement for the DSL and a $19.95 installation charge. End-User Agreements of this nature are standard with other DSL suppliers as are nominal installation charges. Given the cost of the DSL modem and costs incurred by AMBT, the SEV board felt that these were fair.


		Check out the Community Issues Page A new site about the SAJRD levy is up. Take a look and get involved. Current Email Issues American Broadband & Telecom is committed to delivering the best service possible. We are in the process of upgrading our mail system to allow for more data storage and faster response times as well as redundancy in the event of a system failure. While we are making this upgrade happen, we are constantly being bombarded with spam, viruses and other illegitimate mail that makes the entire process take longer and create unforeseen obstacles slowing down the whole process. In addition, we are constantly adding more filters to help reduce the amount of spam/viruses that our customers are subjected to. Since this is a public network, there is little that we can do to bar these constant attacks other than performing the upgrades that we are currently working on. We are currently processing about 1 million emails per day of which 85% of those are spam, viruses or other junk email. Mail Server Statistics Mail Exchanger 1 Mail Exchanger 2 SPAM Update American Broadband is happy to announce Mailguard, a new web-based interface and management system that gives end-users control over how their mail is processed by virus scanners and spam filters. Please go to mailguard.ambt.net and login. Be sure to login using your v=complete mail address. eg username@sev.org. Also take the time to read through the help files. You will find this to be a powerful, yet easy to use tool to help reduce your unwanted spam. Features User-Oriented Quarantine Management Users can manage their own content filtering settings Users can maintain their own whitelists and blacklists Lets users see a list of their quarantined spam, sorted by score Lets users see a list of their quarantined viruses, sorted by date Users can view text or HTML contents of quarantined mail in decoded or raw form in a "safe" mail viewer Users can rescue quarantined items to have them redelivered, delete them, or confirm them as spam DIAL-UP USERS For those members who have switched from Buckeye-Access dial-up to American Broadband dial-up, I wanted to make sure you have the local access numbers and login procedures. A disc is being mailed to all dial-up customers. This disc has all the world-wide access numbers. But. in case you have not received it yet, these numbers will get you on-line. Sylvania local access number: 419-842-4043 Toledo local access number: 567-202-4038 Login is your primary email address, and be sure to use the full address: email@sev.org Password: Primary email password If you have any trouble, please call customer service at 866-765-2628 Webmail We have had a few question about whether we will have Webmail on Feb 1st. Yes, we will. The official address of the Webmail server is webmail.sev.org. Webmail login is different that what we have been used to. The login will be username@sev.org. The old server did not require the @sev.org. This new one does. The password will be whatever you sent to us for programming. We have been programming all the email addresses that we have been sent. However, there are many members that have sent their email addresses, but never sent the passwords. I'm sure that we may have made a few errors, bur we have tried to be careful as we typed the information in. On Feb 1, if your login does not work, please call support at 419-824-5802. With the number of members that have not sent us their information, our customer service personnel will be very busy. Please be patient. We asked if Buckeye could export mail, contacts and folders from the Buckeye servers to our new mail system and Buckeye refused our request. They felt that it was a violation of the Cable Privacy Act. They did say that all mail left on the old server will be deleted on Feb 1. Because of their refusal, we will not be able to export your present email, folders and contacts to our new server. We are sorry for this inconvenience, but it is out of our control. We have had a couple members express concern that there is a 1-year End-User Agreement for the DSL and a $19.95 installation charge. End-User Agreements of this nature are standard with other DSL suppliers as are nominal installation charges. Given the cost of the DSL modem and costs incurred by AMBT, the SEV board felt that these were fair. More details will be posted shortly. Check back often. If you have any questions or concerns, please let me know. Mike Tansey Sylvania Electronic Village m.tansey@sev.org 419-885-8964
Contact Us